iDropped - Knoxville TN

865-888-9740

7115 Kingston Pike
Knoxville, TN, 37919

Service Hours

Mon: 09:00 am - 06:00 pm

Tue: 09:00 am - 06:00 pm

Wed: 09:00 am - 06:00 pm

Thu: 09:00 am - 06:00 pm

Fri: 09:00 am - 06:00 pm

Sat: 09:00 am - 06:00 pm

Sun: Closed

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Google Reviews


Based on 1486 reviews
  • amazing place super nice and respectful. very honest people. took 45 minutes to fix my phone completely shattered phone. highly recommend them if you have a broken phone screen.

    Jalicia Brummett 2 months ago
  • These guys are great! Dean and Riley were very helpful and discussed repairs and the costs to fix my iPads up front. This was my second time using them (for two separate devices), and both were worth the hour’s drive from Sweetwater. Highly recommend! Thanks guys!!

    Lisa Mcdaniel Lowe a month ago
  • iDropped fixed my phone with a seamless experience! They told me exactly what was wrong, what it would take to fix it, and how long they would be working on it for. They were very kind and respectful, I am grateful for their service!!

    Samantha Horak a week ago
  • I brought my Xbox Series X here on the 8th of October to fix an issue with the HMDI port, The Xbox Still worked fine but would sometimes loose video signal if the Xbox was slightly moved or the cable was jiggled. I brought it here for the claim of a fix within 24 hours. I was called on the 10th to come in and pick up the Xbox claiming the HDMI port was fixed. I brought it home (45-minute drive) and plugged it up. The Xbox would not even power on. I called and explained what was happening. they told me to bring it back in so I did. I called on the 15th and asked for an update where the guy on the phone explained they don't have any further updates on it. I had already paid the 200-dollar repair fee plus a tip for service. I do not recommend this place. In addition, Each time I have called in they place me on hold for 10+ minutes and I have to call back. I just wanted to play battlefield 6 man lol **Update** They are claiming it's an issue with the secondary motherboard and that it worked fine until I brought it back. lol, this is wild man. An Xbox doesn't have a secondary motherboard, And it didn't have power issues until I brought it here. This is wild

    Will.JR Ellis 3 months ago
  • I want to thank the staff at IDropped for their professional and helpful care in fixing my son's iPad 8gen. Special thanks to Lopez for getting the job done. This was my 2nd time using IDropped. Highly recommend very affordable. Thanks

    A Foust a month ago